Refund Policy

Kheti India Agro Industries products are primarily sold through our authorized retailer and distributor network rather than direct online checkout on this website. This policy outlines the general principles that apply to product quality concerns and, where applicable, direct orders placed with Kheti India.

If you receive a product that appears damaged, tampered with, or suspected to be counterfeit, please contact us immediately with your purchase details, retailer name and product batch number. We take such reports seriously and will investigate promptly.

Refunds or replacements for products purchased through a retailer are generally coordinated through that retailer in the first instance, in line with standard trade practice, with our support where needed.

Where a direct order is placed with Kheti India (for example, a bulk or distributor order), refund eligibility, timelines and process will be communicated as part of the specific order agreement or invoice terms.

Products that have been used, opened without a genuine quality defect, or damaged due to improper storage or application are generally not eligible for refund.

Please contact us at support@khetiindia.tech with your order/purchase details, and our team will guide you through next steps.